I was struggling to get a response from the insurer on a complex client claim, despite repeated attempts. I turned to IFAA’s Claims Committee, and within a day, Theresa had contacted the right people, uncovered the issue, and helped get a resolution that worked for everyone. The support was fast, professional and effective. It’s great to know this kind of backup is there when you really need it.
Carey Church
Director
Ethical Investments Adviser and Financial Planner Moneyworks NZ Ltd
